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On March 16, Governor Gretchen Whitmer signed an Executive Order temporarily closing many public spaces. All academic libraries are included in this order. The Main Library is closed, but we still offer virtual services and many resources do remain available. Please see our Online and Distance Learning resource page for specific Library resources. Reference services are still available via chat and phone. We do have temporary policies for returning/renewing material. |
Technical Assistance
The following are resources where you can receive help with technology issues or computer applications:
IT Services Support Desk
The IT Services Support Desk provides support for learning systems, including D2L, Zoom, and Mediaspace. Support is available by telephone, online form, and online chat. The IT Services Support Desk also maintains a knowledge base of online articles to assist students, faculty, and staff with technology-related services.
Call (517) 432-6200 or send an email to ithelp@msu.edu.
For one-on-one computer assistance, please visit the Computer Store in 120 Computer Center.
Discovery Services
Discovery Services provides technical and functional support for the MSU Libraries electronic resources and core discovery systems:
- MSU Net ID authentication to the Libraries’ electronic resources
- Troubleshooting off-campus and full-text access to electronic resources
- Integration of library resources into learning systems and other course-related materials (i.e., stable links)
- General information about library services and resources, including basic reference assistance*
*Note: The MSU Libraries does not provide health, medical, legal, or personal advice. To protect privacy, MSU employees' salary information is not provided over the phone.
Discovery Services also provides technical and functional support of learning systems used for non-credit courses or professional certifications.
Call: (517) 353-8700
Email: reachout@msu.edu
Seminars & Workshops @ MSU Libraries
The MSU Libraries offers a number of courses to enhance your information research skills, including our popular introductory classes for EndNote, EndNoteWeb, and Zotero citation management software.