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Some areas of the Main Library are now open 9am-5pm, Monday-Friday. These areas include main-floor access to Patron Services as well as our study and computing space on 1 East with access to MSU printing. Capacity for the study space is 50 people. We also now have touchless lockers, where you may pick up materials. Outside of safety, our top priority is to provide access to all of our collections. We continue to offer virtual services. We also are paging materials and will continue to mail materials to faculty, staff, and students living off-campus. We encourage you to use our convenient distance services. Please see our Online and Distance Learning resource page for more information. |
Technical Assistance
The following are resources where you can receive help with technology issues or computer applications:
IT Services Support Desk
The IT Services Support Desk provides support for learning systems, including D2L, Zoom, and Mediaspace. Support is available by telephone, online form, and online chat. The IT Services Support Desk also maintains a knowledge base of online articles to assist students, faculty, and staff with technology-related services.
Call (517) 432-6200 or send an email to ithelp@msu.edu.
For one-on-one computer assistance, please visit the Computer Store in 120 Computer Center.
Discovery Services
Discovery Services provides technical and functional support for the MSU Libraries electronic resources and core discovery systems:
- MSU Net ID authentication to the Libraries’ electronic resources
- Troubleshooting off-campus and full-text access to electronic resources
- Integration of library resources into learning systems and other course-related materials (i.e., stable links)
- General information about library services and resources, including basic reference assistance*
*Note: The MSU Libraries does not provide health, medical, legal, or personal advice. To protect privacy, MSU employees' salary information is not provided over the phone.
Discovery Services also provides technical and functional support of learning systems used for non-credit courses or professional certifications.
Call: (517) 353-8700
Email: reachout@msu.edu
Seminars & Workshops @ MSU Libraries
The MSU Libraries offers a number of courses to enhance your information research skills, including our popular introductory classes for EndNote, EndNoteWeb, and Zotero citation management software.