Michigan State University

Discovery Services

Effective May 8, 2019, technical support for D2L, Zoom, and MediaSpace is available at the MSU IT Service Desk (Phone: 517-432-6200 Option 2 or Email: ithelp@msu.edu).

Discovery Services provides technical and functional support for the MSU Libraries' electronic resources and core discovery systems:

  • MSU Net ID authentication to the Libraries’ electronic resources
  • Troubleshooting off-campus and full-text access to electronic resources
  • Integration of library resources into learning systems and other course-related materials (i.e., stable links)
  • General information about library services and resources, including basic reference assistance*

*Note: The MSU Libraries does not provide health, medical, legal, or personal advice. To protect privacy, MSU employees' salary information is not provided over the phone.

Discovery Services also provides technical and functional support of learning systems used for non-credit courses or professional certifications: