About Reference and Discovery Services
Reference and Discovery Services provides multi-modal, point-of-need research and technical assistance to MSU affiliates and community users in support of MSU’s teaching and outreach mission.
Head of Reference & Discovery Services
Emilia Marcyk-Taylor
Reference and Research
You can get help with a reference or research question in the following ways:
- In-person - visit the Reference Desk, located on 1 East in the Main Library
- Contact a reference librarian
- Use the Ask Us Chat
- Schedule an orientation appointment
- Contact a Liaison Librarian for your department or major
Technical Support
Reference and Discovery Services provides technical and functional support for the MSU Libraries' electronic resources and core discovery systems:
- MSU Net ID authentication to the Libraries’ electronic resources
- Troubleshooting off-campus and full-text access to electronic resources
- Integration of library resources into learning systems and other course-related materials (i.e., stable links)
- First point-of-contact technical support for MSU Commons, MSU's institutional repository.
- First point-of-contact technical support for EndNote, a citation management software.
You can get technical support for using library resources in the following ways:
- Give us a call at 517-353-8700
- Use the Ask Us Chat
- Contact a consultant
- Attend a workshop
If you have problems with D2L, call the MSU IT Service Desk at 517-432-6200 for assistance.
Note
The MSU Libraries does not provide health, medical, legal, or personal advice. To protect privacy, MSU salary information is not provided over the phone or by email.
The confidentiality of library records in the state of Michigan is protected by "The Library Privacy Act," Michigan Compiled Laws 397.601-606, Act 455 of 1982. Note that federal law may supersede rights provided by this Michigan Law.