About Reference and Discovery Services

Reference and Research

You can get help with a reference or research question in the following ways:

• In-person - visit the Reference Desk, located on 1 East in the Main Library 
• Contact a reference librarian
• Use the Ask Us Chat 
• Schedule an orientation appointment
• Contact a Liaison Librarian for your department or major

Technical Support

Reference and Discovery Services provides technical and functional support for the MSU Libraries' electronic resources and core discovery systems:

• MSU Net ID authentication to the Libraries’ electronic resources
• Troubleshooting off-campus and full-text access to electronic resources
• Integration of library resources into learning systems and other course-related materials (i.e., stable links)
• First point-of-contact technical support for MSU Commons, MSU's institutional repository.
• First point-of-contact technical support for EndNote, a citation management software.

You can get technical support for using library resources in the following ways:

• Give us a call at 517-353-8700
• Use the Ask Us Chat
• Contact a consultant
• Attend a workshop

If you have problems with D2L, call the MSU IT Service Desk at 517-432-6200 for assistance.