Michigan State University
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On March 16, Governor Gretchen Whitmer signed an Executive Order temporarily closing many public spaces. All academic libraries are included in this order. The MSU Libraries are closed, but we still offer virtual services and many resources do remain available. Please see our Online and Distance Learning resource page for specific Library resources. Reference services are still available via chat and phone. We do have temporary policies for returning/renewing material.

Library Staff Telecommuting Guide

For general instructions see the MSU IT provided documentation which includes information on various resources including Office 365, Microsoft Teams, Zoom, and telecommunication options.

Additional instructions (requires VPN):

Need Assistance?

If you need assistance with getting set up for remote work, please contact the systems department using one of the methods listed below.

For general support with campus wide systems (like Office 365), MSU IT is available 24/7 to support your IT needs. Contact the MSU IT Service Desk using one of the methods listed below.

MSU Libraries VPN

When to use VPN

  • Accessing library staff restricted web content (e.g. the Sysdoc system or intranet site)
  • Mapping and using Library Network drives (e.g. home or groups drives)

When you don't need to use the VPN

  • Accessing email or any of the other Office 365 tool suite
  • Hosting or attending Zoom meetings
  • Accessing public library content, such as the main web site

How to install on Windows

  1. Download the VPN client from the Libraries' Teams site (or here for the 32-bit installer) providing your MSU credentials when prompted

 Download prompt

  1. On the lower left bottom of the browser, there will be a file, PulseSecureAppla…msi, click on the file.

Click downloaded file

  1. Pulse Secure application launcher has now been installed. Click OK.

  2. In the middle of the screen you will see a “click here”, click on it.

  3. A dialog box will pop up. Click on Open pulse secure application launcher.

  4. There will be four questions asking for Pulse app to make changes to your device. Answer them with yes.

  5. This will create a connection to: SA (vpn.lib.msu.edu)

Click on the Pulse Secure icon

  1. In the system tray, bottom right hand corner, click on the up arrow and click on the pulse secure icon and then select session SA(vpn.lib.msu.edu) and connect.

Connect to the MSUL VPN

  1. Input your library username and password and save settings

Provide MSUL credentials

  1. In the system tray, bottom right hand corner, click on the up arrow and click on the pulse secure icon and then select session SA(vpn.lib.msu.edu) and disconnect.

Disconnect from VPN

How to install on Mac

  1. Download the VPN client from the Libraries' Teams site providing your MSU credentials when prompted

  1. On the lower left bottom of the browser, there will have a file, PulseSecureAppla…dmg, click on the file.

Click on downloaded file

  1. A box will appear with the file PulseSecureAppLauncher.mpkg. Double click on file and then click continue, install, and close installer.

Run launcher  Installer step 1

Installer step 3  Installer step 4

  1. In the middle of the screen you will see a “click here”, click on it.

Install confirmation

  1. A dialog box will pop up. Click on Open pulse secure application launcher.

  2. Do you want pulse secure to contact server? Answer with Always.

  3. This will create a connection to: SA (vpn.lib.msu.edu) and place and icon at the top menu bar

Mac system tray VPN icon

  1. To connect, click on the pulse secure icon and then select session SA(vpn.lib.msu.edu) and connect.

  2. Input your library username and password and save settings

  3. To disconnect, click on the pulse secure icon and then select session SA(vpn.lib.msu.edu) and disconnect.

 

Installing Office 365 on a personal computer

  1. On the computer where you wish to install Office, open a web browser and navigate to https://portal.office.com.

  2. When prompted, enter your NetID@msu.edu and click Next. Hint: this is the account you use to access EBS.

Sign in prompt

  1. Enter your MSU NetID password (the password you use to sign into EBS).

  2. Click the "Install Office" button.
  • You will be prompted to select either Office 365 apps or select an advanced option to download a different version. Choose "Office 365 Apps".

Install link

Select Office 365 apps

  • The installation service will detect the operating system version and type on your current computer and provide you with a downloaded file for the latest version of Office for your device's operating system.
  1. Once downloaded, select the office installation file. In some cases you may need to double-click on the file.

install instructions

  1. Click "Yes" to the prompt in order to begin the installation.

  2. Remain connected to the network and keep your computer on for the duration of the installation.