Notice: Access to Special Collections material, the Reading Room, and Instruction will temporarily be suspended starting on Aug.12, 2024 as the collection will be moved from the basement to 3 East. Normal operations are anticipated to resume late in the semester. Read more for current updates.
Notice: Access to Special Collections material, the Reading Room, and Instruction will temporarily be suspended starting on Aug.12, 2024 as the collection will be moved from the basement to 3 East. Normal operations are anticipated to resume late in the semester. Read more for current updates.
Notice: Due to ongoing construction, 4 East is currently closed to the public.  To obtain items located on 4 East, please place an online request for the item to be paged for you using the ‘Place Request’ button in the catalog. Please visit our Circulation FAQ page for assistance in using our catalog.
Notice: Due to ongoing construction, 4 East is currently closed to the public.  To obtain items located on 4 East, please place an online request for the item to be paged for you using the ‘Place Request’ button in the catalog. Please visit our Circulation FAQ page for assistance in using our catalog.

User Experience & Web Services Research

Showing 1 - 3 of 3 total projects
A graph showing usage Library data

MSU Libraries Usage Data During Initial COVID-19 Closure

Status

Completed

Timeline

July 2020 - September 2020

The UX unit gathered usage data and prepared a report to compare library usage during the first three months of the COVID-19 pandemic to the same months in the previous two years. The report establishes a "pandemic baseline" to compare future semesters to. Though this data is often not sufficient to determine causes and effects of increases or decreases in usage, it helps identify trends to watch as the pandemic continues and we chart our course to a "new normal" on behalf of the MSU community.

A graph showing usage Library data

Library Homepage Comparative Analysis

Status

Completed

Timeline

August 2019 – October 2019

We analyzed library homepages to see how common elements are used and displayed.BackgroundAs preparation for an MSU Libraries website migration, we conducted research about other academic library homepages. We identified typical elements of library homepages, and completed a comparative analysis to see how our peers present those homepage and website elements to users.

MSU Libraries bento box showing search results

Bento Box First Year Assessment 2019

Status

Completed

Timeline

December 2018 – April 2019

We looked at web analytics data to see how our new homepage search box and search results page were being used.BackgroundIn 2018, the Libraries launched a new universal search box on the homepage, and created a "bento box" layout for the search results. We looked at a year of data from Google Analytics and Search Plus (the previous default search box) to see how the new search box and search results page were being used.